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JD sports

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Information

JD sports
provides a range of different sports products. They have a woman, men and
children section which all supply their age range/gender of clothing.
Additional tabs like latest, accessories, collections, football, and sports are
also in the drop down sections, this is so that you can find what you are looking
for, quickly and easily. As you can see below, this is what is presented when
you press one of the options from above. This information is all the products
JD sports has to offer.  https://www.jdsports.co.uk/

 

 

 

 

 

               

 

 

Products

The range of products the business sells is sportswear and is
better known in the market for selling trainers. Its age group ranges from 4
and above, JD sports aims their products at a mass market which means it has a
large revenue. The sportswear company sells two global brands, Nike and Adidas.
By selling these two big name brands this helps JD Sports with its own name,
resulting in popularity. As you can see to the right this is the foot wear
options that JD offers.

 https://www.jdsports.co.uk/

 

Social
media

JD sports
also uses social media platforms to promote their business, they use social networking
sites such as, Facebook, YouTube, twitter, Pinterest and Instagram as you can
see below. Using social media platforms to promote their company is a good way
to gain popularity of the products it provides, this is because society use
social media every day, so to by putting your company out on the internet in
advertisement, will guarantee customers. JD use social media platforms such as Instagram.
They have their own account on Instagram where they post relevant content to do
with their products and deals. https://www.jdsports.co.uk/

 

Customer
service

The business also offers ‘help’ options so that customers can
ask any enquiries they may have. As you can see below, these are the options
you can choose from when needing assistance. This helps with their business as
it shows good customer service. Customers then feel like they have an answer to
what they are looking for. JD supply this service so that customers do not
leave feeling angry that they cannot get any form of help. If JD did not have
this service it could ruin business. JD sports also have a help team twitter
account. This is a customer service team based on a twitter account so that
customers can ask and question that they have. https://www.jdsports.co.uk/

 

Apps

JD sports have an app where you can buy products from, much
like the online store, but this app is more convenient for customers to access.
 You can buy the same products from the
app as well as the online store. This app also offers delivery options and deals.
The things you can buy are trainers, tracksuits, t-shirts and much more. https://www.jdsports.co.uk/

 

 

 

 

ITunes

Information

ITunes
offer a range of products such as songs, podcasts, films and TV shows. They
have over 100,000 films and TV programmes to choose from and 40 million songs
with no ads. When listening to music, if downloaded you can listen offline. ITunes
offers deal as well as being able to buy limited products depending on the
amount of money you have in the credit section on iTunes. The business offers deals
such as paying £9.99 a month so that you can download as many films or music
you want to. It offers a family service at £14.99 and a university student
discount. https://www.apple.com/uk/itunes/

Products

As well as providing films and music. ITunes offers gift
cards for people so that they can give them to someone as a gift. The gift card
has ‘credit’ on it so that a person can buy songs only with the allocated
amount e.g. £5, £10, £20 etc. the only products iTunes provide are music,
films, TV shows and gift cards. When buying music from the app store you
immediately get that song, when buying gift cards you have to wait for them to
be delivered to you. You can buy gift cards from many supermarkets, shops and
online. https://www.apple.com/uk/itunes/

           

 

 

Social
media

ITunes use a range of social media platforms such as
Instagram and twitter. ITunes use these platforms to reach a large market
audience, this is so that they can promote their business so that as many
people as possible can see their organisation. This is another way of
advertising online. For example Instagram is good for promoting their business,
this is because lots of young individuals use Instagram on an everyday
occasion. So by making an iTunes Instagram account, ITunes can get their
products noticed over a large audience. On Instagram iTunes post content like
latest films, deals, what ITunes has to offer and so forth. This is good as
lots of iTunes customers can keep up to date with trend and what is going on.
The same goes for twitter, lots of people use twitter everyday so by putting
the business out on a successful social media platform it will guarantee
customers. https://www.apple.com/uk/itunes/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer
service

ITunes
customer service consists of having to contact apple if you have a problem with
e.g. iTunes purchases. You can do this by phoning them as you can see below, or
by going on the apple website and contacting the iTunes store support. It is a
good thing to have excellent customer service because it is more likely to get
repeat business from customers, when a customer is happy with your
businesses service they will most likely come back. ITunes has a good customer
service support team therefore customers will return to buy products etc. https://www.apple.com/uk/itunes/

 

 

 

Apps

ITunes has an app where it is automatically installed on
apple devices. This app contains music, you can download music from this app. You
can also buy music so that you can listen to it offline. ITunes also do deals
on this app where you can pay a certain amount of money a month so that you can
download as much music as you want. People can also use iTunes Connect to check
the latest trends from their iPhone, iPad, and iPod touch. https://www.apple.com/uk/itunes/

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